Contact Us: 9317747199 hillsidehavens295@gmail.com Hillside Havens, Laxmi Bhawan, Airport Rd, Shiv Nagar, Totu, Shimla, Himachal Pradesh 171011
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Privacy Policy

Introduction

Hillside Havens (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using our services, you agree to the terms of this Privacy Policy. Please read it carefully.

Information We Collect

  1. Personal Information: When you book a trip or use our services, we may collect personal information such as your name, address, phone number, email address, date of birth, passport details, and payment information.
  1. Travel Information: We may collect details about your travel plans, including destination, travel dates, preferences, and any special requirements.
  1. Website Usage Information: We collect information about your interactions with our website, including IP address, browser type, pages visited, and time spent on the site. This helps us improve our services and user experience.
  1. Communication Information: When you communicate with us via email, phone, or other channels, we may collect and store those communications to address your inquiries and improve our services.

How We Use Your Information

  1. To Provide Services: We use your personal information to process bookings, arrange travel services, and provide customer support.
  1. To Improve Our Services: We analyze website usage data to enhance our website’s functionality and tailor our services to better meet your needs.
  1. To Communicate with You: We use your contact information to send booking confirmations, updates, and promotional materials. You can opt out of marketing communications at any time.
  1. To Comply with Legal Obligations: We may use and disclose your information as required by law or to comply with legal processes.

Sharing Your Information

  1. Third-Party Service Providers: We may share your information with third-party service providers who assist us in delivering travel services, such as airlines, hotels, and tour operators. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
  2. Legal Requirements: We may disclose your information if required by law, to protect our rights, or to comply with a judicial proceeding, court order, or legal process.

Protecting Your Information

1. Security Measures

  • We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. These measures include encryption, secure servers, and access controls.

2. Retention of Information

  • We retain your personal information for as long as necessary to fulfil the purposes for which it was collected or as required by law.

Your Rights

1. Access and Correction:

  • You have the right to access and correct your personal information. To request access or correction, please contact us using the information provided below.

2. Data Deletion:

  • You may request the deletion of your personal information, subject to legal and contractual obligations. We will comply with such requests within a reasonable timeframe.

Cookies and Tracking Technologies

1. Cookies

  • Our website uses cookies to enhance your browsing experience. Cookies are small files placed on your device that help us recognize you and remember your preferences. You can manage cookie settings through your browser.

2. Third-Party Analytics

  • We use third-party analytics services to understand how our website is used and to improve our services. These services may collect information about your use of our website and other websites over time.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Hillside Havens
Laxmi Bhawan, Shiv Nagar Airport Road, Totu
Shimla, H.P., 171011
India
Phone: 93177-47199, 93177-19778
Email: Hillsidehavens295@gmail.com

Thank you for trusting Hillside Havens with your travel plans. We are committed to protecting your privacy and ensuring a safe and enjoyable travel experience.

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